E-mail

Getting Started with E-mail

Zeta Broadband provides a few different options to access your email. Those options include accessing your email through your favorite E-mail client, or using our web based email system.

If you would like instructions on setting up your E-mail client please select your client from the list of Supported E-mail clients. If you just require generic settings and wish to configure your connection manually click here.

Supported E-mail Clients

• Outlook Express
• Microsoft Outlook
• Mac Mail
• Entourage
• Windows Mail

Manual E-mail settings

Zeta Broadband supports the following mail protocols: POP3, IMAP, POP3-SSL, IMAP-SSL, SMTP-SSL. We also offer an alternative SMTP port for ISP’s that block the standard port 25 traffic, Outgoing Authentication is mandatory on the Alternate SMTP port.

• Incoming Mail Server: zetabroadband.com
• Outgoing Mail Server: zetabroadband.com

Authentication

Your username is your FULL email address. The abbreviated domain @zetabb.com can not be used for authentication purposes. When prompted for your username be sure to use your FULL email address.

Example:

1. Email address: john.doe@zetabroadband.com. Username is john.doe@zetabroadband.com.
2. Email address: john.doe@zetabb.com. Username is john.doe@zetabroadband.com
3. Email address: john.doe@fastkat.com. Username is john.doe@fastkat.com

Supported Protocols

• POP3: 110
• POP3-SSL: 995
• IMAP: 143
• IMAP-SSL: 993
• SMTP: 25
• SMTP-Auth: 587
• SMTP-SSL: 465

Mailbox Size

All email accounts come with a 250MB storage limit. If you intend to use IMAP protocols keep this in mind. If you exceed the 250MB limit emails will start bouncing with a return to sender error.